For us at mbk368, your well-being matters far more to us than any business gain. Responsible gambling is not just a slogan – it is the foundation of how we operate every day for our Malaysian members.
Since mbk368 began operations in 2018, we have made responsible gaming as a core part of how we do business. Many people enjoy betting on the Malaysia Super League, Live Casino, badminton, and slots as a fun form of entertainment – and that's perfectly fine. Problems arise when gambling shifts from entertainment to addiction.
mbk368 believe that players who gamble responsibly are happier and more loyal in the long run. That's why we invest in control tools, staff training, and support programs that help Malaysian members play within their means.
Every betting decision you make – whether on an EPL match, a live baccarat table, or popular slots – should be made with a clear head and money you can afford to lose. If you find yourself gambling to chase losses, that is a warning sign you should take seriously.
Decide how much RM you are willing to spend before opening the app.
Once your limit is reached, stop and log out. Never chase your losses.
Avoid playing for hours on end. Taking breaks helps you think more clearly.
Rent, bills, and family expenses should never be used for gambling.
If you feel you're starting to lose control, contact us or seek help right away.
All these tools are designed specifically to help you maintain full control over your gambling activity at mbk368.
Set the maximum amount you can deposit per day, week, or month. Once the limit is reached, the system mbk368 will automatically pause deposits until the limit period expires.
Set a maximum stake amount per match or gaming session. Useful for keeping yourself in check while watching EPL matches or playing slots – so the fun stays fun.
Set a maximum duration for each playing session on mbk368. The system will display a notification when your time limit is approaching and will automatically log you out once the limit is reached.
Choose to take a break of 24 hours, 3 days, 7 days, or 30 days from the platform mbk368. During the break period, logging in is not permitted but your account balance remains secure.
Submit a self-exclusion request for a period of 6 months, 1 year, 3 years, or permanently. Your account will be locked with no access permitted. Any remaining balance can be withdrawn once the process is approved.
View your full history of deposits, withdrawals, and bets at mbk368. This report helps you monitor your own gambling patterns and make more informed decisions.
All tools responsible gaming can be easily activated directly from your account mbk368 you. No need to wait – the sooner you activate it, the better control you'll have.
Log in to your mbk368 account using your registered phone number and password.
Click your profile icon in the top right corner and select "Account Settings" or "Responsible Gambling".
Choose from the list of control tools: deposit limit, betting limit, session time limit, cool-off period, or self-exclusion.
Enter your preferred limit (in RM or in minutes/hours) and confirm your selection. The limit takes effect immediately.
If you need help activating any of these tools, the mbk368 support team is available in Bahasa Malaysia 24/7.
Set the maximum amount in MYR (RM) you can deposit via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, or FPX within a given period. For example, you can set a daily deposit limit of RM100 – once reached, no further deposits are allowed for that day.
Self-exclusion is the most appropriate option if you feel gambling is starting to affect your life. Once your request is submitted and confirmed, your account will be fully locked and you will no longer receive any marketing communications from mbk368.
Available self-exclusion periods: 6 months, 1 year, 3 years, or permanent. Applications are processed within 24 hours by the mbk368 team.
Support team mbk368 trained in responsible gambling issues are available to assist you 24 hours a day, 7 days a week via live chat or email. All conversations are confidential and non-judgmental.
📧 support@mbk368.bet — Email us if you need help or wish to activate self-exclusion.
Problem gambling often starts gradually and can be hard to detect on your own. Below are warning signs to be aware of. If you identify 3 or more of these in yourself, we strongly encourage you to seek help immediately.
Answer the following questions honestly. There are no "right" or "wrong" answers – this is simply to help you assess your relationship with gambling.
Great! Keep playing for fun and remember to always use mbk368's deposit limit tools as a precaution.
You are showing some warning signs. We recommend activating deposit limits and time limits on your mbk368 account now. Take a short break if needed.
Your answers indicate signs of serious problem gambling. We strongly encourage you to reach out to the mbk368 support team at support@mbk368.bet and activate self-exclusion today.
PLAY FOR FUN, BET SMART
Register your mbk368 account today and play with confidence – with the most complete control tools, easy deposits via Touch 'n Go or DuitNow, and 24/7 support in Bahasa Malaysia.
Betting for ages 21 and above. Contact support@mbk368.bet for responsible gambling support.